This section describes the policy of our agency when processing personal data. This policy applies to both computerised and manual data processing.

Processing of visitors' and users' personal data

Our real estate agency is represented by Olivier Vigneron and is located in Brussels (1060), company number BE 0453 314 355.

The personal data that the user communicates during a request via our site, during a telephone conversation and/or during any event organised by us are processed by our agency in order to be able to respond to the user.

Personal data is only passed on to the staff responsible for processing the requests. This data may be communicated to persons outside our agency when this is necessary for the processing of the user's request.

If the user refuses to provide certain essential data, our agency may not be able to process the request.

If you accept the present conditions, we will send you a list of advertisements corresponding to the criteria you are looking for, and you will also benefit from free information services concerning our punctual and promotional actions and the services of our agency. This information can be personalised.

No data is collected automatically by the site itself. The only data that we process are those that you voluntarily communicate to us.  Other information that may be collected automatically is only collected by statistical tools such as Google Analytics and only concerns your TCP/IP address, the brand and latest version of your browser, the web pages consulted, but remains completely anonymous.

We may store an access code and password via cookie. Other information such as your search criteria or the language you chose to visit the site may also appear in the cookie. (A cookie is a small file sent by our server that is stored on your computer's hard drive. It keeps track of the site visited and contains a certain amount of information about that visit. Our cookies are primarily used to operate the site - technical session cookies).

We may also process data about you from third parties such as the media (immoweb, Vlan, Facebook, Linkedin, etc.). These are only communicated to us following a request via the forms made available on their respective sites.  Provided that you have given your consent, your email address may be used by the agency for the purposes specified above.

The information is for internal use only and will therefore never be sold to other natural or legal persons, whether related to our company or not. However, this data will be communicated, at the request of the judicial authorities or police services, without the prior authorisation of the holder.

We have put in place appropriate security measures to protect the loss, misuse or alteration of information received on our site.

All our employees who have access to your data are bound by a strict duty of confidentiality.

The Data will be retained for as long as is necessary to provide the service requested and agreed to by the data holder and for the legal periods required by any regulations to which the estate agent is subject.

You have the right to access and rectify this data at any time, as well as the right to object to it, in order to check its accuracy and correct any errors in it.

In order to exercise this right, all you have to do is contact us:

By post to the following address:

Olivier Vigneron, B2B Estate, 36 boulevard du Souverain à 1170 Brussels

You can also contact us by email: ov@b2bestate.be

Or call us on +32 2 644 99 23

We are not responsible for the privacy policies of websites that are linked to ours by a hyperlink.

If you feel that our site does not comply with this privacy policy, you may contact our agency by email or by post at the address given on the site.

Updating.

Our agency is committed to regularly updating this charter in order to take into consideration any legal, jurisprudential or technical evolution. Only the latest version will prevail.

Rights of the holder of the personal data (valid on the site and/or in the agency's display) - charter

The owner of the personal data acknowledges that he/she has been fairly and fully informed of the processing of said data by the estate agency.  In addition to this right to information, the holder has the following rights

Right of access to his/her data by the person concerned.  This means the right to obtain from the data controller confirmation as to whether or not the data are being processed and access to the data.
The right to rectify inaccurate information and to have incomplete data completed.
The right to have one's data erased if the data are no longer necessary for the purposes for which they were collected, if the person withdraws his or her consent (and there is no other basis (legal obligation) for the processing), if the person exercises his or her right to object to the processing...
Right to restriction: when the controller no longer needs the data but they are still necessary.
When such a limitation, in principle temporary, is put in place, the data can only be processed, except for their conservation, with the consent of the data subject or for specific reasons.
Right to portability: the data subject has the right to obtain the data he or she has provided in a structured, commonly used and machine-readable format, and has the right to transmit those data to another controller without the original controller being able to object.  The data subject may request that his or her data be transmitted directly from one controller to another.
Right to object: the data subject has a right to object to the processing, which allows him/her to ask the controller to stop processing his/her data and, in any case, a right to object to canvassing.
Any request for the exercise of these rights may be addressed to our agency via :

A reply will be given, via the same communication channel, as soon as possible and at the latest within one month of receipt of the request.

No payment will be required unless the requests are manifestly unfounded or excessive (repetitive nature).